An introduction to the main features of Microsoft Outlook: sending and receiving e-mail, managing e-mail, the calendar, scheduling meetings, creating and assigning tasks, creating contacts and notes
Duration
1 Day (for groups)
Outcomes
The student will be able to use all the features of Microsoft Outlook 2010
Unit Standards
Saqa US ID: 116945: Use electronic mail to send and receive messages
Saqa US ID: 116935: Enhance, edit and organise electronic messages using a graphical user interface (gui)-based messaging application
Prerequisites
A knowledge of Windows
Course content
Module 1: Introduction
- The Outlook environment and screen
- The File menu and "BackOffice"
- The To-do Bar
- Changing the view of the In-box
Module 2: Getting started
- Create and send a simple e-mail message
- Open an e-mail message
- Reply to an e-mail
- Print an e-mail
- Delete an e-mail
Module 3: Compose e-mail messages
- Address a message
- Use the Address Book
- Use the Suggested Contacts
- Create personal distribution lists (groups)
- Use the blind copy feature
- Format a message
- Set message options
- Check spelling and grammar
- Attach a file
- Forward a message
Module 4: Personalise your email
- Create signatures
- Modify signatures
Module 5: Organise mail
- Recall messages
- Flag messages
- Categorise messages
- Move messages to the To-Do Bar
Module 6: Manage your e-mail
- Use Conversation View
- Create Favourite folders
- Create folders and sub-folders
- Move and copy messages
- Delete messages and folders
Module 7: The Calendar
- Calendar views
- Calendar options
- Add a new appointment
- Edit an Appointment
- Move and delete appointments
- Create recurring appointments
- Create a multi-day event
- Print the calendar
- Share your calendar
- Send the calendar in an email
Module 8: Schedule Meetings
- Schedule a Meeting
- Reply to a Meeting Request
- Propose a New Meeting Time
- Track Meeting Responses
- Update a Meeting Request
- Cancel a Meeting Request
Module 9: Contacts
- Put Suggested Contacts into your contacts folder
- Add a contact
- Edit a contact
- Sort contacts
- Find a contact
- Send a contact via e-mailDelete a contact
- Print the contacts list
- Use different views of the contacts folder
Module 10: Tasks
- Create a task
- Edit a task
- Assign a task to someone else
- Reply to a task request
- Send a task update
- Track assigned tasks
- Categorise tasks
- Add a task to the calendar
Module 11: Notes
- Create a note
- Change the properties of a note
- Forward a note
- Change the views of a note
Module 12: General options
- Change default settings
- Use the Out-of-Office Assistant
- Set up Rules
