This is an advanced Outlook course so that you can manage and customise the Outlook environment; share folders; mail merge using your contacts; use the import and export function and archive and backup Outlook folders.
Duration
1 Day (for groups)
Outcomes
The learner will be able to:
- Customise the outlook environment
- Search for all Outlook items
- Create custom forms and stationery
- Share folders with their manager and other people
- Export contacts
- Use mail merge with their contacts
Unit Standards
There are no unit standards for this course
Prerequisites
The learner must have done the Level 1 Outlook course or use Outlook on a daily basis.
Course content
Module 1: Customizing the Outlook environment
- Customize the Toolbar
- Create a New Toolbar
- Customize the Menu Bar
- Customize the Quick Access Toolbar
- Customize the To-Do Bar
- Create a Folder Home Page
Module 2: Finding Outlook items fast
- Sort messages using multiple criteria
- Find messages
- Find Outlook Items using multiple criteria
- Filter messages
- Organize messages
- Manage junk email
Module 3: Creating a Custom Form
- Add Form Fields
- Save a Form as a Template
- Test a Form
Module 4: Sharing Folder Information
- Specify folder permissions
- Access another user's folder
- Send Calendar information in an email message
- Delegate access to folders
Module 5: Working with Contacts
- Forward Contacts
- Find the geographical location of a contact
- Edit an Electronic Business Card
- Export Contacts
- Perform a Mail Merge
Module 6: Backing-up Outlook
- Importing and Exporting data
- Archiving folders
